Quail Park Of Oro Valley
Oro Valley, AZ · Directed care (memory care capable)
License #AL11080C · Assisted living center (a larger community caring for more than 10 residents)
State record
This is the home’s public record with the Arizona Department of Health Services — the same record we check before recommending any home. We show it to you either way.
About the grade: it reflects the last 12 months.
We grade each home on the state’s record from the past 12 months— the period that best shows how a home is being run today. Homes fix problems, and we don’t think a resolved issue from years ago should define a home forever. Anything still unresolved counts no matter when it started. The complete history, going back further, is listed below — nothing is hidden.
Every inspection and action below links to the home’s official report on Arizona’s AZ Care Check system, where you can read the specific findings and the plan of correction the home filed with the state.
- State inspectionMay 22, 2026Deficiencies cited
On June 19, 2024, the Department issued a Notice of Intent to Revoke for license AL11080C. The Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, formerly Quail Park of Oro Valley, and the Department entered into a Settlement Agreement with an execution date of December 6, 2024. On March 27, 2026, the Department conducted an on-site complaint inspection for license AL11080C and found the Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, to be out of compliance with the following terms included in the agreement: - Term #11. "Licensee agrees to maintain the Center in substantial compliance ..." Per A.R.S. 36-401(48) "Substantial compliance" means that the nature or number of violations revealed by any type of inspection or investigation of a health care institution does not pose a direct risk to the life, health or safety of patients or residents. - Term #15. "Licensee agrees that if the Department determines that Licensee has violated the terms described in 6 through 11 of this Agreement, the Department may issue a Notice of Non-Compliance (NON) to Licensee. Upon receiving a NON, Licensee agrees that it has ten (10) business days to cure the violations that form the basis of the NON. The Department may, at its complete discretion, extend the Cure Period. If the Department determines that the violations are not able to be cured, or if the cure does not resolve the seriousness of the violation(s), the Department will notify the Licensee that the violations cannot be cured or have not been cured and Licensee agrees to comply with the Department enforcement action outlined in the NON. Department enforcement action may include civil money penalties and/or voluntary surrender of a health care institution license. Licensee agrees that failure to comply with the NON may result in a license revocation. Licensee agrees that enforcement action identified in a NON is not subject to appeal under A.R.S. Title 41, Chapter 6, Article 10 or A.R.S Title 12, Chapter 7, Article 6. Licensee further agrees that license revocation for failure to comply with the NON is not subject to appeal under A.R.S. Title 41, Chapter 6, Article 10 or A.R.S Title 12, Chapter 7, Article 6. However, license revocation for reasons other than failure to comply with the NON is subject to appeal under the referenced statutes and associated regulations." Four deficiencies were found during the on-site investigation of complaints 00163399, 00163530, and 00163531 conducted on March 27, 2026. On May 22, 2026, the Department conducted an on-site cure inspection for license AL11080C and found the Licensee, SHP V ORO VALLEY LLC dba The Watermark at Oro Valley, to be in compliance with terms #11 and #15 of the agreement for the four cited deficiencies.
Read the state’s full inspection report → - Complaint-based state inspectionMay 12, 2026Deficiencies cited
On June 19, 2024, the Department issued a Notice of Intent to Revoke for license AL11080C. The Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, formerly Quail Park of Oro Valley, and the Department entered into a Settlement Agreement with an execution date of December 6, 2024. On May 12, 2026, the Department conducted an on-site complaint inspection for license AL11080C and found the Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, to be out of compliance with the following terms included in the agreement: - Term #11. "Licensee agrees to maintain the Center in substantial compliance ..." Per A.R.S. 36-401(48) "Substantial compliance" means that the nature or number of violations revealed by any type of inspection or investigation of a health care institution does not pose a direct risk to the life, health or safety of patients or residents. - Term #15. "Licensee agrees that if the Department determines that Licensee has violated the terms described in 6 through 11 of this Agreement, the Department may issue a Notice of Non-Compliance (NON) to Licensee. Upon receiving a NON, Licensee agrees that it has ten (10) business days to cure the violations that form the basis of the NON. The Department may, at its complete discretion, extend the Cure Period. If the Department determines that the violations are not able to be cured, or if the cure does not resolve the seriousness of the violation(s), the Department will notify the Licensee that the violations cannot be cured or have not been cured and Licensee agrees to comply with the Department enforcement action outlined in the NON. Department enforcement action may include civil money penalties and/or voluntary surrender of a health care institution license. Licensee agrees that failure to comply with the NON may result in a license revocation. Licensee agrees that enforcement action identified in a NON is not subject to appeal under A.R.S. Title 41, Chapter 6, Article 10 or A.R.S Title 12, Chapter 7, Article 6. Licensee further agrees that license revocation for failure to comply with the NON is not subject to appeal under A.R.S. Title 41, Chapter 6, Article 10 or A.R.S Title 12, Chapter 7, Article 6. However, license revocation for reasons other than failure to comply with the NON is subject to appeal under the referenced statutes and associated regulations." The following deficiencies were found during the on-site compliance inspection and investigation of complaints 00169495, 00169501, conducted on May 12, 2026:
Read the state’s full inspection report → - Complaint-based state inspectionMarch 27, 2026Deficiencies cited
On June 19, 2024, the Department issued a Notice of Intent to Revoke for license AL11080C. The Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, formerly Quail Park of Oro Valley, and the Department entered into a Settlement Agreement with an execution date of December 6, 2024. On March 27, 2026, the Department conducted an on-site complaint inspection for license AL11080C and found the Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, to be out of compliance with the following terms included in the agreement: - Term #11. "Licensee agrees to maintain the Center in substantial compliance ..." Per A.R.S. 36-401(48) "Substantial compliance" means that the nature or number of violations revealed by any type of inspection or investigation of a health care institution does not pose a direct risk to the life, health or safety of patients or residents. - Term #15. "Licensee agrees that if the Department determines that Licensee has violated the terms described in 6 through 11 of this Agreement, the Department may issue a Notice of Non-Compliance (NON) to Licensee. Upon receiving a NON, Licensee agrees that it has ten (10) business days to cure the violations that form the basis of the NON. The Department may, at its complete discretion, extend the Cure Period. If the Department determines that the violations are not able to be cured, or if the cure does not resolve the seriousness of the violation(s), the Department will notify the Licensee that the violations cannot be cured or have not been cured and Licensee agrees to comply with the Department enforcement action outlined in the NON. Department enforcement action may include civil money penalties and/or voluntary surrender of a health care institution license. Licensee agrees that failure to comply with the NON may result in a license revocation. Licensee agrees that enforcement action identified in a NON is not subject to appeal under A.R.S. Title 41, Chapter 6, Article 10 or A.R.S Title 12, Chapter 7, Article 6. Licensee further agrees that license revocation for failure to comply with the NON is not subject to appeal under A.R.S. Title 41, Chapter 6, Article 10 or A.R.S Title 12, Chapter 7, Article 6. However, license revocation for reasons other than failure to comply with the NON is subject to appeal under the referenced statutes and associated regulations." The following deficiencies were found during the on-site investigation of complaints 00163399, 00163530, and 00163531 conducted on March 27, 2026:
Read the state’s full inspection report → - Complaint-based state inspectionFebruary 20, 20261 deficiency cited
On June 19, 2024, the Department issued a Notice of Intent to Revoke for license AL11080C. The Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, formerly Quail Park of Oro Valley, and the Department entered into a Settlement Agreement with an execution date of December 6, 2024. On February 20, 2026, the Department conducted an on-site complaint inspection for license AL11080C and found the Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, to be out of compliance with the following terms included in the agreement: - Term #11. "Licensee agrees to maintain the Center in substantial compliance ..." Per A.R.S. 36-401(48) "Substantial compliance" means that the nature or number of violations revealed by any type of inspection or investigation of a health care institution does not pose a direct risk to the life, health or safety of patients or residents. - Term #15. "Licensee agrees that if the Department determines that Licensee has violated the terms described in 6 through 11 of this Agreement, the Department may issue a Notice of Non-Compliance (NON) to Licensee. Upon receiving a NON, Licensee agrees that it has ten (10) business days to cure the violations that form the basis of the NON. The Department may, at its complete discretion, extend the Cure Period. If the Department determines that the violations are not able to be cured, or if the cure does not resolve the seriousness of the violation(s), the Department will notify the Licensee that the violations cannot be cured or have not been cured and Licensee agrees to comply with the Department enforcement action outlined in the NON. Department enforcement action may include civil money penalties and/or voluntary surrender of a health care institution license. Licensee agrees that failure to comply with the NON may result in a license revocation. Licensee agrees that enforcement action identified in a NON is not subject to appeal under A.R.S. Title 41, Chapter 6, Article 10 or A.R.S Title 12, Chapter 7, Article 6. Licensee further agrees that license revocation for failure to comply with the NON is not subject to appeal under A.R.S. Title 41, Chapter 6, Article 10 or A.R.S Title 12, Chapter 7, Article 6. However, license revocation for reasons other than failure to comply with the NON is subject to appeal under the referenced statutes and associated regulations." The following deficiency was found during the on-site investigation of complaint 00157795 conducted on February 20, 2026:
Read the state’s full inspection report → - Complaint-based state inspectionJanuary 6, 20261 deficiency cited
On June 19, 2024, the Department issued a Notice of Intent to Revoke for license AL11080C. The Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, formerly Quail Park of Oro Valley, and the Department entered into a Settlement Agreement with an execution date of December 6, 2024. On January 6, 2026, the Department conducted an on-site complaint inspection for license AL11080C and found the Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, to be out of compliance with the following terms included in the agreement: - Term #11. "Licensee agrees to maintain the Center in substantial compliance ..." Per A.R.S. 36-401(48) "Substantial compliance" means that the nature or number of violations revealed by any type of inspection or investigation of a health care institution does not pose a direct risk to the life, health or safety of patients or residents. - Term #15. "Licensee agrees that if the Department determines that Licensee has violated the terms described in 6 through 11 of this Agreement, the Department may issue a Notice of Non-Compliance (NON) to Licensee. Upon receiving a NON, Licensee agrees that it has ten (10) business days to cure the violations that form the basis of the NON. The Department may, at its complete discretion, extend the Cure Period. If the Department determines that the violations are not able to be cured, or if the cure does not resolve the seriousness of the violation(s), the Department will notify the Licensee that the violations cannot be cured or have not been cured and Licensee agrees to comply with the Department enforcement action outlined in the NON. Department enforcement action may include civil money penalties and/or voluntary surrender of a health care institution license. Licensee agrees that failure to comply with the NON may result in a license revocation. Licensee agrees that enforcement action identified in a NON is not subject to appeal under A.R.S. Title 41, Chapter 6, Article 10 or A.R.S Title 12, Chapter 7, Article 6. Licensee further agrees that license revocation for failure to comply with the NON is not subject to appeal under A.R.S. Title 41, Chapter 6, Article 10 or A.R.S Title 12, Chapter 7, Article 6. However, license revocation for reasons other than failure to comply with the NON is subject to appeal under the referenced statutes and associated regulations." The following deficiency was found during the on-site investigation of complaints 00143409, 00148900, and 00153630 conducted on January 6, 2026:
Read the state’s full inspection report → - State inspectionOctober 6, 2025No deficiencies cited
On June 19, 2024, the Department issued a Notice of Intent to Revoke for license AL11080C. The Licensee, SHP V ORO VALLEY LLC dba The Watermark at Oro Valley, and the Department entered into a Settlement Agreement with an execution date of December 6, 2024. On April 15, 2025, the Department conducted an on-site compliance and complaint inspection for license AL11080C and found the Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, to be out of compliance with the following terms included in the Agreement: - Term #7. "Licensee agrees to maintain compliance with ARS 36-411 ..." - Term #11. "Licensee agrees to maintain the Center in substantial compliance ..." On September 8, 2025, the Department issued a Statement of Deficiencies (SOD) for INSP-0157309 conducted on August 8, 2025, and notified the licensee that due to the seriousness of the violations found, the case has been referred to the Department’s Enforcement Team for further review. On September 10, 2025, the Department issued a Notice of Non-Compliance Per Term #15 of the Settlement Agreement, which notified the licensee that based on the failure to meet the terms of the Agreement, the Department is providing notification that the licensee is in breach of the terms of the Agreement, and the licensee has ten (10) business days to cure or correct the violations noted in the SOD. On October 6, 2025, the Department conducted an on-site cure inspection for license AL11080C and found the Licensee, SHP V ORO VALLEY LLC dba The Watermark at Oro Valley, to be in compliance with the following term included in the Agreement: - Term #11. "Licensee agrees to maintain the Center in substantial compliance ..."
Read the state’s full inspection report → - State fine ($1,000)August 21, 2025Resolved
Civil Penalty (Inspection) case 00134251 Closed (Complete)
Read this action on the state’s official record → - Complaint-based state inspectionAugust 8, 2025Deficiencies cited
On June 19, 2024, the Department issued a Notice of Intent to Revoke for license AL11080C. The Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, formerly Quail Park of Oro Valley, and the Department entered into a Settlement Agreement with an execution date of December 6, 2024. On April 15, 2025, the Department conducted an on-site compliance and complaint inspection for license AL11080C and found the Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, to be out of compliance with the following terms included in the agreement: - Term #11. "Licensee agrees to maintain the Center in substantial compliance ..." Per A.R.S. 36-401(48) "Substantial compliance" means that the nature or number of violations revealed by any type of inspection or investigation of a health care institution does not pose a direct risk to the life, health or safety of patients or residents. The following deficiencies were found during the on-site investigation of complaint 00138937 conducted on August 8, 2025:
Read the state’s full inspection report → - Complaint-based state inspectionJune 6, 2025No deficiencies cited
No deficiencies were found during the on-site investigation of complaints 00130605, 00132643, and 00132868 conducted on June 6, 2025.
Read the state’s full inspection report → - Complaint-based state inspectionApril 15, 2025Deficiencies cited
This Statement of Deficiencies (SOD) supersedes the SOD sent on April 30, 2025. On June 19, 2024, the Department issued a Notice of Intent to Revoke for license AL11080C. The Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, formerly Quail Park of Oro Valley, and the Department entered into a Settlement Agreement with an execution date of December 6, 2024. On April 15, 2025, the Department conducted an on-site compliance and complaint inspection for license AL11080C and found the Licensee, SHP V ORO VALLEY LLC, dba The Watermark at Oro Valley, to be out of compliance with the following terms included in the agreement: - Term #7. "Licensee agrees to maintain compliance with ARS 36-411 ..." - Term #11. "Licensee agrees to maintain the Center in substantial compliance ..." Per A.R.S. 36-401(48) "Substantial compliance" means that the nature or number of violations revealed by any type of inspection or investigation of a health care institution does not pose a direct risk to the life, health or safety of patients or residents. *****This Initial Comment was amended to correct the Notice of Intent to Revoke issuance date from March 1, 2024, to June 19, 2024. The following deficiencies were found during the on-site compliance inspection and investigation of complaints AZ00216116, AZ00216247, AZ00222896, 00126426, and 00126432, conducted on April 15, 2025, and April 16, 2025.
Read the state’s full inspection report → - State inspectionMarch 26, 2025No deficiencies citedRead the state’s full inspection report →
- License revocation ($2,000)December 6, 2024Resolved
Revocation (Inspection) case 00111475 Closed (Complete)
Read this action on the state’s official record → - State fine ($250)October 9, 2024Resolved
Civil Penalty (Inspection) case 00110572 Closed (Complete)
Read this action on the state’s official record → - Complaint-based state inspectionAugust 22, 2024No deficiencies cited
An on-site investigation of complaint AZ00214434 and AZ00214975 was conducted on August 22, 2024, and the following deficiencies were cited :
Read the state’s full inspection report → - Complaint-based state inspectionMarch 1, 2024Deficiencies cited
This Statement of Deficiencies (SOD) supercedes the SOD sent on March 12, 2024: The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00202959 and AZ00204867 conducted on March 1, 2024:
Read the state’s full inspection report → - State fine ($4,500)January 30, 2024Resolved
Civil Penalty (Inspection) case 00111951 Closed (Complete)
Read this action on the state’s official record → - Complaint-based state inspectionDecember 21, 2023No deficiencies cited
An on-site investigation of complaint AZ00197730, AZ00197930, AZ00198178, AZ00198926, and AZ00199035 was conducted on December 21, 2023, and the following deficiencies were cited .
Read the state’s full inspection report →
What this means
Arizona inspects every licensed assisted living home. A “deficiency” is something an inspector found that didn’t meet state rules — some are paperwork, some matter more. Enforcement actions like fines or citations are more serious, and an unresolved one means the issue was still open the last time the state updated its records. None of this automatically makes a home wrong for your family — but it’s exactly the kind of thing to ask about on a tour, and we’ll ask with you.
- State fine ($1,000) — Aug 2025
- Deficiencies cited at the most recent state inspection — see report
How we score state records
Arizona doesn’t give homes star ratings, so we built a simple, transparent score from the public record. Every home starts at 100 points, and the grade looks only at the last 12 months.
- Each state enforcement action in the last 12 months subtracts points — bigger actions (like a license suspension) subtract more than smaller ones (like a citation).
- A resolved issue older than 12 months doesn’t change the grade — the home fixed it and a year has passed. It still appears in the record above.
- An issue that’s still unresolvedcounts no matter how old it is — because it hasn’t been corrected — and an unresolved action subtracts extra.
- Deficiencies cited at the most recent inspection (within the last 12 months) subtract a few points each, up to a limit.
90 and up is an A, 75–89 a B, 60–74 a C, and below 60 a D. The score is our honest reading of the public record — it’s a starting point for questions, not a verdict.
Distance to nearby hospitals
- Oro Valley Hospital3.0 miles
- Northwest Medical Center3.4 miles
- Banner – University Medical Center Tucson9.0 miles
- Tucson Medical Center9.5 miles
- Carondelet St. Mary's Hospital10.1 miles
- Carondelet St. Joseph's Hospital12.0 miles
- Santa Rita / Green Valley area hospitals35.7 miles
Tour this home with us — free
We'll set up the visit, come along, and ask the questions families don't always know to ask — including anything on the state record above. You'll never pay us a penny.
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